Are you passionate about solving complex technical challenges on-site and ensuring critical water technology systems perform at their best? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

Responsible for ensuring customer satisfaction and maintaining technical accountability by independently or collaboratively working with Service Partners to efficiently and professionally address customer requests, incidents, and service-related issues.

What you will be doing

You'll create impact by delivering hands-on technical expertise that maximizes system uptime and strengthens long-term customer partnerships across the water technology landscape.

Your main responsibilities include:

• Quickly respond to the customer, and provide advice, solutions to help the customer solve the problem
• Disassemble, check and repair pumps in the right way, making service report for every service case, both in-house and on-site service.
• Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems
• Deliver services offerings according to the Orders: commissioning, repairing, maintenance contract, site inspection, energy check, pump audit, pump installation, laser alignment
• Proactively spotting service opportunities to increase Service Sales (Lead generation)
• Supervising/directing service partners on site to get the job done efficiently
• Provides technical support to Sales, partners if needed
• Continues learning and development to build up hands-on service capability
• Always follow safe work practices and procedures.
• Lives in Grundfos’s core values, takes responsibility for own actions and takes care of colleagues, partners and customers.

What makes you a great fit

Above all, you are a hands-on technical problem solver with strong mechanical and electrical aptitude, excellent customer-facing communication skills, and a drive to deliver reliable solutions in the field. We would also imagine that you have:

• Technical education knowledge of electrical/mechanical engineering, application knowledge
• 0-5 years of work experience in the industry or comparable environment
• Good command of English in verbal, reading and writing

Why you'll love working here

We care! Day to day, you can look forward to:

• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!

To get to know us better, follow us on LinkedIn or visit grundfos.com