Sales & Customer Support
Senior Customer Service Specialist - OEM Industry
Job Description

Grow Your Career in Our Industrial OEM Customer Service Team!

 

We are looking for a motivated and customer-oriented individual to join our international internal sales and customer support team.

 

  • Full-time contract
  • European team: you will work in a multicultural environment, collaborating with colleagues from various European countries.
  • Direct reporting to a manager based in Germany
  • Willingness to travel to countries within the team’s scope

 

Key Responsibilities:

 

  • Handle commercial and technical inquiries via email, phone, live chat
  • Create technical and commercial offers
  • Support the Order-to-Delivery process
  • Promote digital tools to customers
  • Identify new business opportunities

 

We are looking for a proactive individual with strong communication skills and a passion for delivering high-quality service.

 

If this sounds like your next challenge, apply now or share with someone who might be interested!

 

Why Grundfos?

 

At Grundfos, we dare to do things that others cannot or dare not do. Our skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.  

 

We see diversity as a strength and encourage all qualified candidates, regardless of the background, religion, gender, ethnicity, or age to apply for the job.

 

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people 

 

We look forward to hearing from you.

Information at a Glance

Job details

Workplace:  Hybrid (office and home-working)
Job Location:  Truccazzano, Milano, Italy
Contract Type:  Full-Time
Employment Type:  Regular

About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.

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