Important Note

By submitting your application, you are not applying for a specific position at this time. Instead, your details will be added to our talent pool, and we will review your profile and contact you if a suitable opportunity arises.

At Grundfos, we’re not just a global leader in advanced pump solutions - we’re on a mission to pioneer sustainable water and energy solutions that help protect our planet.

As an Insight Sales Specialist, you’ll be the trusted partner for our customers and sales teams, providing expert guidance and ensuring smooth, timely resolution of inquiries. You’ll work across multiple channels - digital, telephony, email, and live chat - delivering outstanding service while supporting our sustainability-driven solutions.

Key Responsibilities

• Provide commercial and technical advice, prepare quotations, and support external sales partners.
• Handle complex inquiries, manage RFIs, RFQs, and RFOs, and create technical and commercial offers.
• Maintain customer data in SAP C4C, follow up on interactions within SLA, and raise internal support tickets.
• Assist customers with product and technical support, supply chain issues, and promote digital tools.
• Coordinate customer complaints, returns, and escalations.
• Act as a subject matter expert, sharing process and system knowledge within the team.

Qualifications 

• Associate or Bachelor’s degree or equivalent experience (3 - 5 years).
• Solid understanding of Customer Service principles and a sense of accountability for delivering an excellent customer experience.
• Ability to navigate business structures, understand products, and anticipate key market needs.

• Technical knowledge of pumps and applications is an advantage.
• Excellent communication skills in English or in German/ French/ Italian/ Spanish (written and spoken).
• Proficiency in MS Office and excellent communication skills in English (and local language).
• Experience with SAP CRM/SD/MM and customer service software is a plus.

Why join Grundfos?

At Grundfos, we combine innovation with sustainability. You’ll be part of a collaborative team culture that values both technical expertise and personal growth. We offer a balanced work environment where fun and professionalism go hand in hand.

Our Benefits Package includes:

• Private healthcare - because your well-being matters
• Annual salary review & bonuses - we love rewarding great work
• All You Can Move card - stay active your way
• SZÉP card benefit - enjoy life outside the office
• Well-being support - from our ambassadors and up to 10 therapy sessions with a medical provider if you need them
• Employee Resource Groups - join global initiatives, organize fun events, or bring in inspiring speakers
• Never stop learning - access to Bigthink, Linkedin Learning and many other e-tools to constantly grow 

Do you want to learn more? 

If this job sounds appealing, please send your resume and cover letter by clicking “Apply”. To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they enjoy working at Grundfos, check out Meet our people.

 
We look forward to hearing from you.