Service Specialist

Application Deadline:  -
Location: 

Székesfehérvár, HU, 8000

Contract Type:  Full-Time
Working Hours:  40
Employment Type:  Regular

Are you interested in working at a market leading multinational company? At Grundfos, we develop, produce and sell some of the worlds’ most efficient and energy saving pumps and pump solutions across the globe. We help our customers save natural resources and reduce climate impact. With us, you will be part of an international workplace where innovation, collaboration and development are front and centre in everything we do. Grundfos is financially independent, stable company, where next to our customers, employees are also number ones for us. Grundfos provides free professional training and personal development opportunities in an international environment. The position offers a competitive salary and benefits package, in a pleasant working atmosphere and environment. 


What is the job about?
As a Service Specialist you will apply expert technical knowledge and after-sales service to the regional/global market for Grundfos supplied services and solutions. Responsible for maintaining and developing service programs for products, service centres and partners and troubleshooting methodology for new and existing products. Demonstrates high degree of understanding of customer needs. You will become part of Global Service & Solutions where you will be a part of an international and dynamic team (team members are located in Denmark, China and Hungary). You will report to Ole Lund Markussen, Head of Serviceability, Service & Solutions.
 
”Our culture is based on technical service expertise, global collaboration, teamwork and a relentless ambition to provide excellent service to our customers. You will work with industry leading technical products amongst like-minded professionals in a strong team and an international environment.” - Ole says.
    
Your primary tasks involve but not limited to:

  • Contribute to the product development phase where you play a key role in ensuring end-to-end serviceability as well as challenge the development teams on “designed for service"
  • Contribute to maintenance of Service Part portfolio
  • Provide after-sales service technical expertise - at pump and system/application level
  • Offer expertise technical support to the service technicians in connection with specific service cases
  • Provide service-related product training and technical support to customers and colleagues for new and existing products and their applications
  • Participate in new product introductions and related training activities


What do you need to apply?

  • Hold a Technical or Engineering degree (Mechanical/Electrical/Hydraulic)
  • High Technical understanding, ideally within pump design and pump application from a Service perspective
  • 2-3 years of  experience (preferably in a large manufacturing environment, within Service or Maintenance of industrial equipment)
  • Fluent in English and Hungarian 
  • Experience managing defined processes within the service environment
  • User level of MS Office and ERP systems (we work in SAP)
  • Having a well developed interpersonal and communication skills and a customer centric mindset
  • Willingness to travel 20-30 travel days per year


Location: Székesfehérvár, Hungary

Furthermore, we offer:

  • Dynamically improving company with stable background
  • Professional challenges and development opportunities in multinational environment
  • Competitive salary and benefits 
  • Teamwork in an international team
  • Sport facilities (gym & squash)
  • Flexible working-time, Home Office
  • Family friendly, environmentally aware employer


Additional Information:
If this job sounds appealing to you, please send us your English resume and motivation letter by clicking on ‘Apply’.

If you want to dig deeper into the Grundfos universe, please visit us on linkedin.com/company/grundfos or youtube.com/user/grundfos or on our local pages www.facebook.com/Grundfos.hu www.instagram.com/grundfos.hu/


We look forward to hearing from you.

About Grundfos 
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.