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Support Engineer Analyst

Application Deadline: 

Suzhou, JS, CN, 215126

Contract Type:  Full-Time
Working Hours:  40
Employment Type:  Regular

Job Purpose
The IS support engineer provides IS Onsite Services to Sales or Production Companies, normally 100+ Employees  
He/she is responsible for providing IS Onsite Services in additional sales companies/branches (typically 3 to 6) in other countries together with the local IT Buddy 
He/she supports IS applications/services, both Office and Production and performs Hardware Asset Management Lifecycle services    
Participating in local/regional IS projects e.g., Infrastructure Lifecycle changes and IT Security projects


Key Accountabilities / Responsibilities
•    Planning and executing Hardware Asset Management Lifecycle services at multiple Company's e.g., PC's, Tablets, Monitors, standard meeting room equipment, Phones, Printers etc. 
•    Order/Purchasing standard IT equipment 
•    Local responsible for IT Processes, Services, Infrastructure Equipment and possible local IT Contracts e.g., Phone Subscriptions 
•    Providing VIP and IS Partner support locally and in additional sales companies/branches 
•    Supporting standard IS applications/services and ensures Service availability locally and in additional sales companies/branches 
•    Responsible for IT Buddies in additional sales companies/branches 
•    Act as the prolonged arm for global IS colleagues at designated Company's 
•    Conducting IS trainings/knowledge transfer for business colleagues locally and for responsible companies 
•    Owner/Driving IT Security Culture locally and for responsible companies 
•    Participating in Duty Guard, if needed  
•    Supporting standard/Non-standard IS applications/services locally/regional 
•    Member of Regional CoE (Center of Excellence) groups e.g., Print, HAM, QE or Production Application Teams 


Required Minimum Qualifications
•    Technical education in IT or equivalent experience 
•    At least 4 years of relevant work experience. Experience with production IT is an advantage but not a requirement 
•    Fluent in English and in Chinese

About Grundfos 
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.

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