Sales & Customer Support
Sales Engineer, Water Utility - Indonesia
Job Description

Location: Surabaya City or Denpasar City

 

 

An exciting opportunity awaits within a global leader in water solutions. Grundfos Indonesia is seeking an enthusiastic Sales Engineer to join our Water Utility Division.

 

This role will support and manage relationships with our distributors for East Java, Bali, East and West Nusa Tenggara and Timor Leste territories. The candidate must be willing or be based either in Surabaya City, East Java or in Denpasar, Bali.

 

 

What is the Job all about?

 

As a Sales Engineer within our Ground Water and Irrigation segment, you will work closely with commercial businesses serving these key market sectors. Your primary objective is to drive sales growth, achieve margin targets, and elevate customer satisfaction within your assigned portfolio. You will also execute annual tactical plans and support your team to deliver shared goals.

 

This role reports directly to the Sales Manager for Water Utility based in Jakarta, Indonesia.

 

Your main responsibilities:

 

  • Achieve sales growth and margin targets.
  • Deliver world‑class customer service through strong technical knowledge and a deep understanding of customer needs.
  • Execute tactical plans, including sales and marketing activities.
  • Continually build expertise in products and applications relevant to the market sector.
  • Provide value‑added solutions with a sell‑through mindset, supporting both dealers and end users.
  • Apply Sales Excellence principles using SAP CRM.
  • Collaborate with Business Development Managers (BDMs) and Key Account Managers (KAMs) to drive profitable growth across National Key Accounts.
  • Work with internal stakeholders to achieve performance unit goals.
  • Retain and grow key customers by establishing and maintaining strong relationships across accounts.
  • Identify and pursue new opportunities to expand share of wallet and support growth initiatives.
  • Conduct customer training in both online and face‑to‑face formats.
  • Perform other duties consistent with the role as required.

 

  Your background:

 

  • Recognized studies or certifications in professional sales development, negotiation, or B2B selling, supplemented by a technical qualification (electrical/mechanical trade or engineering) are desirable.
  • Minimum 3 to 5 years of technical sales experience.
  • Minimum 3 to 5 years of experience in any of the following sectors: Ground Water, Irrigation, Agricultural Water, or Stock Watering.
  • Strong track record of meeting targets and developing trusted customer relationships.
  • Proven success in a similar role is highly desirable.
  • Expertise in Ground Water and Irrigation applications, including ground/river/spring/dam water extraction, solar‑powered systems, and water filtration/treatment.
  • Strong knowledge of pumps and pumping systems.
  • Demonstrated ability to execute tactical plans and adapt to change.
  • Experience applying Sales Excellence principles.
  • Excellent prioritization skills.
  • CRM proficiency (SAP preferred).
  • Experience working for companies such as equipment manufacturers, distributors, or system solution builders serving the water sector.

 

What’s in it for you?

 

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.

 

  • Development opportunities in an international environment
  • People- and value-focused organization culture
  • Social- team and sport events
  • Training opportunities

 

Do you want to learn more?

 

If this job sounds appealing, please send your resume and cover letter by clicking “Apply”.

 

To dig deeper into the Grundfos universe, follow us on LinkedIn or YouTube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people

 

We look forward to hearing from you.

 

Information at a Glance

Job details

Workplace:  Hybrid (office and home-working)
Job Location:  Jakarta, Jakarta Raya, Indonesia | Surabaya, Jawa Timur, Indonesia
Contract Type:  Full-Time
Employment Type:  Regular

About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.

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