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Accountant, Credit & Collections Controller

Application Deadline: 

Singapore, SG, 619264

Contract Type:  Full-Time
Working Hours:  41
Employment Type:  Regular

About our Company

With over 17 million pumps produced annually and over 19,000 employees in more than 56 countries, Grundfos is today one of the world’s leading manufacturer of pumps and pumping systems. Our products satisfy the markets’ needs for effective, reliable, and highly efficient solutions. We contribute to global sustainability by pioneering water technologies that improve the quality of life for people and care for the planet.


Why Grundfos?

  • Global values-driven organization
  • Great team culture and positive work environment
  • Wide range of employee benefits
  • Access to extensive internal training with global career development opportunities


Purpose of the Job

The Cash Collections Specialist executes all activities as defined in the SLAs (System Level Agreement) /OLAs (Operational-level Agreement) for selected local companies reporting to the Finance Team Lead – Credit Management and is responsible for timely and quality cash collection on the assigned portfolio      


Key Accountabilities


  • Prompt, proactive and effective communication with external customers on daily basis, with obtaining current information on outstanding cash
  • Register payment promises
  • Make sure promises are kept and follow up on broken promises
  • Monitor aging of accounts and initiate phone calls to customers to arrange payments on time
  • Participate in migration of cash collection activities from local business to shared services
  • Perform total account management utilizing SAP FSCM (Financial Supply Chain Management) Credit& Collection and dispute management tools
  • Assist credit management function to set up right credit limits to customers
  • Coordinate timely dispute resolution
  • Effective collaboration with cash application function in order to minimize unapplied cash on the assigned portfolio
  • Timely evaluation if credit or debits need to be issued
  • Daily handling of order releases as per DOA (Delegation of Authority)
  • Perform account reconciliations, reduce account aging as much as possible
  • Establish clear and concise communication with debtors, internal and external stakeholders
  • Escalate issues to appropriate internal and external contacts in to minimize past due and bad debt and improve DSO (Days Sales Outstanding)
  • Preparation and attending reoccurring cash calls
  • Assist in portfolio health monitoring, identify concerns, trends, write off recommendations

Stakeholder management

  • Support the operation of the one finance, participates in collaboration forums
  • Keeps contact with the affected stakeholders and key contact persons
  • Ensures “no surprises” environment, informs senior accountant about problems and changes
  • Proactively interact with stakeholders to raise awareness of issues encountered along with any actions taken to support resolution

Continuous improvement

  • Seeks for continuous improvement opportunities to enhance effective MEC (Month End Closing), processes and increase the quality of service
  • Implements process improvements or process standardizations
  • Support projects related to assigned processes

Audit support

  • Supports audit processes during system/process audits (internal and external).


Key Success Factor

  • Possesses strong knowledge of best practices and relevant practices, systems in Order to Cash Processes
  • “Can do” mentality, problem solving attitude, “no blame” culture
  • Owning the issues and tasks not just doing them
  • Accuracy and teamworkAble to work against tight deadlines and service SLA’s
  • Adhering to internal policies, deadlines, guidelines of operation
  • Ensures engaging environment, communication


Posting, Reporting, and Work Relations

  • Finance Controlling, Business Partners, FSS departments
  • Reports to Finance Supervisor, Credit & Collections           


Required Minimum Qualifications

  • University or college degree in economics | Finance | Accounting or relevant
  • Most likely to have 2-3 years’ relevant experience
  • Advanced level of English communication
  • Great understanding and overview of the end-to-end Order to Cash processes
  • Solid and stable Excel knowledge
  • SAP knowledge is an advantage



  • Communicative, people-oriented personality
  • Good team player and able to decide independently
  • Systematic and quality-oriented way of working
  • Distinct flexibility and capacity to work under pressure regarding function and time
  • Sense of duty and responsibility
  • Willingness to acquire new skills
  • Commitment to constant development
  • Coping with Pressures & Setbacks ability
  • Applying Expertise & Technology is a must
  • Presenting & Communicating Information
  • Persuading & Influencing
  • Deciding and Initiating Actions                                    


About Grundfos 
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.

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