Service
Service Technician (Perth)
Job Description

Service Technician – Based in Perth, Western Australia

 

Come and join the world's leading water technology company!  Grundfos Pumps Australia is seeking the skills of a talented electrically qualified Service Technician to join our inclusive and highly motivated Service & Solutions team, based in our Perth office in Kewdale, servicing our customers in Western Australia.

 

A job that balances both Family & work - no FIFO, no shift work, no rostered calls outs, no extensive overtime.

 

What you will be doing: 

Some of the activities that you would undertake day to day include:

  • Disassemble, inspect, troubleshoot, repair and replace parts, reassemble pumps, pump systems, and accessories both in the workshop, and in-field.
  • Commissioning and assessment of variable speed drives and motor interfacing and monitoring systems.
  • Utilising App and tablet-based reporting technology to complete tasks, and create lead generation information to internal sales teams, which in turn promotes service growth.
  • Sign off electrical works undertaken or supervised.
  • Prepare clear and complete service reports and ensure that these are submitted on time and as per the company requirements and format (such as warranty claims, working hours, sales lead generation, fault analysis reports etc.)
  • On occasions, travel to various parts of WA and possibly other states may be required to undertake service related tasks, or training.
  • As required, provide phone based technical support for customers in conjunction with our Customer Service & Technical Support Team.

 

Who you are and what you’ll need to know:

The ideal applicant will embody the following skills and experience attributes:

  • Experience with electrical/mechanical systems and/or pumps and rotational equipment
  • Must be a fully qualified Electrician in WA (or be able to obtain mutual recognition if holding one from interstate).  You will also be the nominated QTP on behalf of our company’s Electrical Contractor’s license for WA.
  • Must have a full Australian recognised drivers’ license.
  • Being curious, accountable, reliable and punctual.
  • Organised & results driven - process & outcome focused.
  • High level of communication skills - be a good and open communicator.
  • Hold the applicable First aid, LVR/CPR courses, or be prepared to undertake these once employment has commenced.
  • Experience in using information platforms such as Microsoft applications & SAP, would be an advantage.
  • Experience with pump technology, controls and variable speed drives would be an advantage

 

Why Grundfos?

  • No regular after-hours call outs, weekend work or rostered overtime etc. (Note: there may be some after-hours programmed work on occasion)
  • Access to a modern service vehicle, phone, laptop, tablet etc.
  • A hugely satisfying role with regional exposure
  • Competitive salary and excellent career prospects at a modern, driven organization with global values.
  • Access to extensive on-line training, and face to face training both interstate & overseas.
  • Autonomous role - You will be supported by our team of Technical Support and Service Coordinators.
  • Birthday leave, WHEREFIT employee benefits, annual company bonus opportunities, volunteering leave… and more!

 

About our Company

With over 17 million pumps produced annually and over 21,000 employees in more than 55 countries, Grundfos is today one of the world’s leading manufacturers of pumps and pumping systems. Our products satisfy the markets’ needs for effective, reliable, and highly efficient solutions. We contribute to global sustainability by pioneering water technologies that improve the quality of life for people and care for the planet.

 

More Information

If this sounds like you, please click the 'Apply' button to progress with your application.

We look forward to hearing from you. 

 

Please note that applicants must be citizens/permanent residency visa holders of Australia.

 

If you want to find our more information about Grundfos please visit our Grundfos social media channel here: https://www.youtube.com/grundfos or on Facebook: https://www.facebook.com/GrundfosEngineering    

 

Grundfos is an Equal Opportunity Employer.
Information at a Glance

Job details

Workplace:  Hybrid (office and home-working)
Job Location:  Kewdale, Western Australia, Australia
Contract Type:  Full-Time
Employment Type:  Regular
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About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.

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