Logistics, Supply Chain & Purchasing
Senior Front Office Assistant
Job Description

Do you want to help make purchasing easier by supporting suppliers and internal teams as we roll out a new system across our organization?

We are seeking an experienced Senior Front Office Assistant to join our Front Office Team within Group Purchasing. The position will operate daily out of the San Luis Potosí, MX facility but a part of a strong international team across regions. Relocation for this position cannot be supported, and qualified candidates must have authorization to work in Mexico without support.

What is the job about?

As a Senior Front Office Assistant, you will support our Group Purchasing Excellence team in implementing and maintaining the Ariba Source-to-Pay solution. Your work will include assisting internal clients and ensuring smooth procurement processes.

This role combines business support with change management, requiring strong communication skills, basic procurement knowledge, and the ability to guide teams and vendors through new processes. You’ll play a key part in making purchasing efficient and successful across the organization.

Your main responsibilities:

  • Support Procurement: Handle inquiries from internal teams, resolve requests, and escalate complex cases to keep operations running smoothly.
  • Stakeholder & Supplier Engagement: Act as the main contact for internal stakeholders and assist suppliers with onboarding to the Ariba system.
  • Training & Change Management: Provide training and guidance to users and help manage the transition to the new Source-to-Pay tool.
  • Process Improvement & Compliance: Monitor system usage, suggest improvements, maintain accurate documentation, and ensure compliance with company standards.
  • Clear Communication: Keep teams informed about progress, challenges, and key milestones.

 

Your background

We imagine that you have:

  • 3+ years of experience in procurement or business support, ideally in a shared service environment.
  • Strong written and verbal communication skills in English.
  • Basic knowledge of procurement processes and project management; familiarity with Ariba or similar tools is a plus.
  • Bachelor’s degree in Business Administration, Finance, or related field (preferred).
  • Excellent organizational skills and attention to detail.
  • Ability to train and support users, with a proactive and customer-focused approach.
  • Work independently and in groups

 

What’s in it for you?

What are your goals? Here at Grundfos it’s our mission to enable you develop and fulfil your aspirations, both career and personal. We are guided by our six core values, and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons. 

In addition, your day-to-day benefits include:

  • Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
  • We encourage you to be at the offices, where you can engage, learn, and have fun with colleagues. If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation.
  • On the top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering.
  • Annual bonuses, health insurance, internal well-being consultants and programs.

 

Do you want to learn more?

If this job sounds appealing, please send your resume by clicking “Apply”.

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people

We look forward to hearing from you.

Information at a Glance

Job details

Workplace:  Hybrid (office and home-working)
Job Location:  San Luis Potosí, S.L.P., San Luis Potosí, Mexico
Contract Type:  Full-Time
Employment Type:  Regular

About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.

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