Sales & Customer Support
Associate CSSC application engineer
Job Description

Associate CSSC Application Engineer

 

What is the Job about

First task: Provision of support to the sales force in terms of applications, project sales, system solutions, documentation, calculations, product maintenance, etc.

Second task: To perform the task of project and pumps order processing.

Third task: To provide support to the sales force in term of customer visit, technical training, etc.

 

Your main responsibilities

  • To provide technical assistance to the sales engineers and customers regards choice of products, applications, system solutions, accessories, installations, prices, etc. To  provide technical assistance to the sales engineers and customers regards choice of products, applications, system solutions, accessories, installations, prices, etc.
  • To calculate GRP and sales prices of non-standard as well as out-of-price list material, provide project quotation and SOR and other required documents for orders.
  • To respond customers inquires and give a brief explanation of the technical problem, alternatively proceed to the person(s) concerned for assistance.
  • To process special orders and inquiries in coordination with the supplier.
  • To help the sales force by handling of tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
  • To assist and coordinate in the technical training for internal staff & LDs.
  • Help to follow-up the time schedule of deliveries agreed upon and take appropriate action in case of deviations.
  • To provide technical assistance to the service administration.
  • To coordinate with the services and logistics function to improve the customer's satisfactions.
  • To communicate with the respective product segment or other suppliers, where local problem solving is not available.
  • Other tasks from manager

Your background

  • Diploma or degree holder in hydraulic machinery, electric machines, power electronics or control field
  • Good command in oral and written English
  • Experienced with pumps or control panels maintenance or consultancy or sales works, will be an advantage
Information at a Glance

Job details

Workplace:  Onsite Position
Job Location:  Jakarta, Jakarta Raya, Indonesia
Contract Type:  Full-Time
Employment Type:  Regular
View all jobs here

About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.

Join our Talent Community

If you want to stay updated on all career opportunities, please join our Talent Community!

Here you can create a job alert to receive updates about job opportunities that match your interest.
Join or Update Your Profile

Grundfos values