Are you eager to gain hands-on experience in service operations within a leading global pump and water technology company? Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.
As our new Service Support Intern, you'll be supporting service center operations and data management that ensure seamless service delivery across China. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
What you will be doing
As a key part of the China Service Operations team, you'll create impact by helping maintain and optimize our service center network to deliver reliable support to customers across China.
Your main responsibilities include:
- Assist with the preparation and execution of agreements with service centers across China
- Perform data setup, updates, and maintenance within the SED system to ensure accuracy
- Maintain and update service center related information and records
- Support the compilation and analysis of ASP (Authorized Service Partner) performance results
- Handle internal mailing, logistics, and registration of items for the China Service Operations team
What makes you a great fit
Above all, you're a detail-oriented and proactive university student with strong organizational skills and the ability to juggle multiple tasks effectively. We'd also imagine that you are/have:
- Currently enrolled as a sophomore, junior, or graduate student (any major), available at least 3 days per week
- Proficient in Microsoft Office tools including Excel, Word, and PowerPoint
It's a plus if you also:
- Prior internship experience in an industrial or manufacturing environment
- Strong multitasking ability with a meticulous and detail-oriented working style