Are you passionate about driving warranty cost reduction and quality excellence in a global manufacturing environment? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Warranty Quality Manager, you will be leading warranty chain management initiatives that directly reduce warranty costs and rates, while championing quality values across the organization. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing

As a key part of the Water Utility Divisional Quality team, you'll create impact by driving measurable warranty cost and rate reductions through data-driven analysis, cross-functional collaboration, and continuous improvement projects that enhance customer satisfaction.

Your main responsibilities include:

• Lead warranty reduction activities and improvement projects from initiation through implementation, tracking progress against cost and rate targets
• Develop, maintain, and coordinate Warranty Chain Management training across the business unit, ensuring consistent processes and compliance
• Build and maintain warranty projection models in collaboration with Group Quality, leveraging data analysis to identify trends and root causes
• Define and maintain the warranty sampling process, ensuring accurate claims investigation and timely customer responses
• Keep customers informed on warranty app tool usage and drive expansion of digital warranty reporting capabilities
• Collaborate with Sales, Service, and Solutions teams on continuous improvement projects for warranty analysis and reporting

What makes you a great fit

Above all, you are a detail-oriented quality professional with strong financial acumen, proven warranty management expertise, and the ability to lead cross-functional improvement initiatives in a large manufacturing environment. We would also imagine that you have:

• Bachelor's degree in Finance, Accounting, or Engineering with 5+ years of experience in warranty management tools and practices
• Proficiency in ERP and warranty software platforms such as SAP, Salesforce, or Power BI for tracking claims and service history
• Strong data analysis and reporting skills using Excel, SQL, Power BI, or similar tools to analyze warranty trends and performance
• Knowledge of warranty policy, compliance requirements, and warranty cost analysis fundamentals

It is a plus if you also:

• Six Sigma or Lean Management certification with proven application in reducing warranty or quality issues
• 7+ years of relevant experience in quality or warranty management within a large manufacturing environment
• Experience with dealership, supplier, and service partner management in a warranty context

Why you will love working here

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programs to pursue personal and professional development opportunities.

To get to know us better, follow us on LinkedIn or YouTube.  Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos. 

The salary range for this position is $103,000.00 - $158,000.00USD. Individual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of Grundfos’s total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. Grundfos salary rates are benchmarked and reflect the target for new hire salaries for the position in this region. Compensation and benefits for Mexico-based roles differ from those applicable to US-based positions. Please reach out to the recruiter for more information.

Qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position may also be based in San Luis Potosí, SLP, Mexico or Apodaca, NL, Mexico. Compensation and benefits for Mexico-based roles differ from those applicable to US-based positions. Please reach out to the recruiter for more information.

Grundfos is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our hiring decisions are based on qualifications, merit, and business needs. We encourage individuals of all backgrounds to apply. Learn more about your rights as an applicant. If you require an accommodation to complete your application or interview, please contact hrservices@grundfos.com. We are committed to providing a fair and accessible hiring process. 

Are you ready to unlock possibilities at Grundfos? Apply today!

We look forward to hearing from you.