As an Internal Sales Engineer, you will be a key technical resource, applying your subject matter expertise to deliver accurate and timely quotations, insightful information, and reliable advice. You’ll assist customers throughout every stage of the transaction—before, during, and after—ensuring they receive the highest level of support regarding the organization’s products and services. Your role is essential in strengthening customer relationships and driving satisfaction through technical excellence and responsive service. 

Your day-to-day tasks will include: 

• Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases.   

• Technical support for external sales and/or service  

• Use databases or other computerized systems to maintain up-to-date customer records; to track the volume, content and outcomes of enquiries received; and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry. 

• Register and nurture opportunities in the global CRM tool according to company guidelines 

• Ensure customer master data is updated on portfolio of customers under their responsibility. 

• Make dimensioning of water treatment plant with further pricing 

• Choose local suppliers for equipment  

• Coordinating with external sales and project management   

• Communicate with customers and clients (via email, phone, or online discussion boards) to answer their quotations enquiries, understand their technical questions, assess their needs, and suggest or promote alternative products or services.       

• Follow up the order and payment status 

Who are you? 

• Bachelor’s or master’s degree in engineering or similar technical background 

• Experienced driving developed processes within Water Treatment 

• Ability to lead processes or projects 

• Ability to lead a business process within Water Treatment 

• 3-4 years of relevant work experience before entering level besides formal education 

• Solid knowledge of the plans, processes and activities within the functional area of Water Treatment 

• Strong ability influence others 

• Possess a great understanding of the relevant systems, local laws and regulations where applicable, for the Water Treatment business 

What do we offer? 

• A salary commensurate with your experience and knowledge 

• A training program to support you in your daily work, but also to prepare you for possible next steps in our organization. 

• An informal working atmosphere where trust and cooperation prevail 

• An international environment with an eye for a good work-life balance 

If this job sounds appealing to you, please send your resume and cover letter with the authorization to process personal data by clicking on “Apply”. We look forward to hearing from you. 

With the acquisition of Culligan Commercial & Industrial in Italy, France, and the UK in September 2024, Grundfos has expanded its water treatment portfolio to meet the diverse needs of industries, ensuring superior water quality and efficient solutions combined with Grundfos’ world-renowned capabilities in pump technology. This powerful combination will offer even greater benefits to our customers. 

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