Are you passionate about creating exceptional customer experiences and want to help build a world-class showroom from the ground up? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Customer Center Intern, you will be supporting the setup and daily operations of our brand-new Inspiring Center showroom at the Changshu Plant, helping deliver best-in-class customer visit experiences. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing

As a key part of the China Inspiring Center team, you'll create impact by Shaping memorable customer journeys that strengthen business relationships and showcase Grundfos's commitment to water technology excellence..

Your main responsibilities include:

• Assist the Customer Visit Coordinator in preparing, executing, and reviewing showroom operations, including standardized visit processes, scripts, routes, and EHS standards
• Handle customer visit inquiries from the GACC email box, coordinate visit registrations (QR codes, visitor cards), and support agenda arrangements for overseas customers
• Maintain a welcoming, professional environment in VIP meeting rooms, the auditorium, and showroom facilities to support high-quality business dialogues
• Manage visitor logistics including VIP lunch coordination, PPE distribution, and customer visit application documentation
• Translate presentation materials and technical documents as needed to support customer-facing activities
• Support large-scale customer events such as school-enterprise cooperation visits and help create standout moments for guests

What makes you a great fit

Above all, you are an enthusiastic and detail-oriented team player with strong communication skills and a genuine desire to deliver delightful customer experiences. We would also imagine that you have:

• Currently enrolled in a bachelor's or master's degree program (business, marketing, hospitality, or related field)
• Good communication skills in both Chinese and English (written and spoken)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

It is a plus if you also:

• Prior internship or experience in customer service, hospitality, or event coordination
• Interest in manufacturing environments or water technology industries
• Proactive mindset with a willingness to go the extra mile to create WOW moments

Why you will love working here

We care! Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!