Do you want to be a part of a large global organization that delivers world class customer services? Join us as Associate CSSC Back Office engineer IND             

What is the job about?

 •First task: Provision of support to the sales force in terms of applications, project sales, system solutions, documentation, calculations, product maintenance, etc.

•Second task: To perform the task of project and pumps order processing.

• Third task: To provide support to the sales force in term of customer visit, technical training, etc.       

Your main responsibilities:

• To provide technical assistance to the sales engineers and customers regards choice of products, applications, system solutions, accessories, installations, prices, etc. To provide technical assistance to the sales engineers and customers regards choice of products, applications, system solutions, accessories, installations, prices, etc.
• To calculate GRP and sales prices of non-standard as well as out-of-price list material, provide project quotation and SOR and other required documents for orders.
• To respond customers inquires and give a brief explanation of the technical problem, alternatively proceed to the person(s) concerned for assistance.
• To process special orders and inquiries in coordination with the supplier.
• To help the sales force by handling of tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
• To assist and coordinate in the technical training for internal staff & LDs.
• Help to follow-up the time schedule of deliveries agreed upon and take appropriate action in case of deviations.
• To provide technical assistance to the service administration.
• To coordinate with the services and logistics function to improve the customer's satisfactions.
• To communicate with the respective product segment or other suppliers, where local problem solving is not available.
•  Other tasks from manager 

Your Background:

•  Engineering Degree Holder
• Good command in oral and written English
• Experienced in 2-3 years with pumps or control panels maintenance or consultancy or sales works, will be an advantage           

 Do you want to learn more?

This position is based in Chennai. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.

If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people

We look forward to hearing from you.