Are you passionate about driving effective cash collection strategies and building strong customer relationships in a dynamic shared services environment? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new Senior Credit & Collection Professional, you will be executing end-to-end credit and collection activities for an assigned portfolio, ensuring timely cash collection while proactively resolving complex account issues and collaborating with internal and external stakeholders. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
What you will be doing
As a key part of the Credit & Collections team, you'll create impact by Driving cash collection performance, minimizing past due balances, and improving DSO to directly strengthen Grundfos's financial health.
Your main responsibilities include:
- Proactively communicate with external customers daily to obtain payment commitments, monitor aging accounts, and follow up on broken promises
- Perform total account management using SAP FSCM Credit & Collection and dispute management tools, including order releases and account reconciliations
- Identify and resolve complex account issues, coordinate timely dispute resolution, and collaborate with cash application to minimize unapplied cash
- Support credit management by recommending appropriate credit limits and evaluating when credits or debits need to be issued
- Assist in forecasting cash collection and escalate issues to minimize bad debt and improve DSO
- Actively participate in migrating cash collection activities from local business units to shared services
What makes you a great fit
Above all, you are a detail-oriented finance professional with strong communication skills, a proactive approach to collections, and the ability to navigate complex account situations in a shared services environment. We would also imagine that you have:
- University or college degree in economics or finance
- 3-5 years of experience in credit and collections within a Shared Service environment
- Advanced English
- Strong understanding of end-to-end Order to Cash processes and solid Excel proficiency
It is a plus if you also:
- SAP knowledge, particularly SAP FSCM Credit & Collection modules
- An additional European language at advanced level
- Experience driving projects or process improvement initiatives in an SSC environment
Why you will love working here
We care! Day to day, you can look forward to:
- A working environment built around your needs, with flexible hours, home working opportunities and parental support.
- Annual bonuses, health insurance and a strong focus on well-being activities.
- Three days' additional paid leave for volunteering in your community.
- Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
To get to know us better, follow us on LinkedIn or visit grundfos.com