What is the job about?

The Senior Credit & Collection Professional executes all activities as defined in the SLAs/OLAs for selected local companies reporting to the C&C Senior Manager and is responsible for timely and quality cash collection on the assigned portfolio.

Your main responsibilities:

• Prompt, proactive and effective communication with external customers on daily basis,  with obtaining current information on outstanding cash
• Register payment promises
• Make sure promises are kept and follow up on broken promises
• Monitor aging of accounts and initiate phone calls to customers to arrange payments on time
• Actively participate in migration of cash collection activities from local business to shared services
• Identify and resolve complex issues on accounts
• Perform total account management utilizing SAP FSCM Credit& Collection and dispute management tools
• Assist credit management function in order to set up right credit limits to customers
• Coordinate timely dispute resolution
• Effective collaboration with cash application function in order to minimize unapplied cash on the assigned portfolio
• Timely evaluation if credit or debits need to be issued
• Daily handling of order releases as per DOA
• Perform account reconciliations, reduce account aging as much as possible
• Establish clear and concise communication with debtors, internal and external stakeholders
• Assist in forecasting cash collection, escalate issues to appropriate internal and external contacts in  order to minimize past due and bad debt and improve DSO

Your background

We imagine that you have:  

• University or college degree in economics or finance
• Most likely to have 3-5 years’ experience in a similar role in Shared Service environment
• Advanced level of English and native Polish
• One additional European language on advanced level is strong advantage
• Great understanding and overview of the end-to-end Order to Cash processes
• Experience in driving projects or process improvement initiatives in an SSC environment
• Solid and stable Excel knowledge
• SAP knowledge is an advantage

What’s in it for you?

What are your goals? Here at Grundfos it’s our mission to help you develop and fulfil your ambitions, both career and personal. We are guided by our six core values, and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons.

In addition, your day-to-day benefits include:

• Flexible working hours; 50% home office possibility and equipment; up to 3 days’ paid leave for volunteering
• Annual bonuses, parental support, internal well-being consultants and programmes, engaging team buildings 
• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
• Long-term career development with regular dialogue, as well as continuous learning and development opportunities.

Do you want to learn more?

If this job sounds appealing, please send your resume by clicking “Apply”.

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We look forward to hearing from you.