Warranty Quality Manager

Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings? Are you eager to join a professional team and work directly with our products? Then we have an interesting position in Grundfos for you. 

What is the job about?   
Grundfos Americas Water Utility is seeking an experienced Warranty Quality Manager to join its Water Utility team in Brookshire, Texas. The Warranty Quality Manager will promote the living of the Quality values in the organization by actively coordinating all actions to advance warranty cost and warranty rate down according target This position reports directly to the Director of Quality and will operate on a hybrid schedule out of the Brookshire, TX facility. Relocation for this position cannot be supported and qualified candidates must have authorization to work in the USA without support.

 Your main responsibilities:

• Develop, maintain and coordinate the training on the Warranty Chain Management for WU
• Keep customers up to date on the usage of the warranty app tool
• Develop with Group Quality and maintain, a warranty projection model
• Oversee the work on the Warranty Reduction activities
• Define and maintain the warranty sampling process

Your background  

We imagine that you have: 

Qualified candidates will possess a Bachelor's Degree in Finance, Accounting, Business and at least 5 years’ experience on Warranty Management tools and practices required.

• Warranty aftermarket experience
• Statistics and data analysis, understanding trends skills required
• Ability to handle warranty rates, costs and reduction process
• Experience defining process to forecast warranty
• Proven working relationships with Sales teams and customers
• Comprehensive understanding, and working knowledge, of Quality Tools (PFMEA, Pareto, 8D, Ishikawa, 5S, Kaizen, Control Charts).
• Experience in implementing and utilizing measurement systems analysis, statistical process control, process capability, DOE, and other quality techniques
• Proven ability to efficiently lead and complete improvement projects in a team setting.
• Effective communication, analytical, interpersonal, and customer service skills.
• Ability to work effectively independently and in a team environment with a sense of urgency while maintaining a respectful disposition.
• Ability to interact respectfully, effectively, and professionally with customers and co-workers.
• Understating of Lean Manufacturing Techniques and 5S.
• The individual must have advanced oral and written communication skills in the English language and be willing to work in a cooperative team environment.

Please note that relocation for this position cannot be supported and qualified candidate must have the authorization to work in the USA without support.

What’s in it for you?

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values. 

In addition, your day-to-day benefits include: 

• On top of it, flexible working hours; 5 paid holidays; paid time off for volunteering; up to 20 paid vacation days. Vacation hours are accrued on a prorated basis, based on your hire date within the calendar year.
• Competitive medical insurance rates through medical, dental, and vision plans; and a 401(k)-match program.
• Annual bonuses, parental support, internal well-being consultants and programs.
• Access to the modern Grundfos Academy to pursue further both personal and professional development.
• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.

 Do you want to learn more?

If this job sounds interesting, please send your resume and cover letter by clicking “Apply”.  

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Grundfos needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as an applicant and pay transparency. Accommodations are available for applicants with disabilities.

We look forward to hearing from you.