What you will be doing

As a key part of the Service& Solution Team, you'll create impact by Strengthening Grundfos's service partner network across APAC to deliver reliable, high-quality after-sales service that keeps critical water and pump solutions running for our customers.

Your main responsibilities include:

• Coordinate and manage ASP service delivery activities across APAC countries, ensuring timely and quality service execution
• Build and maintain strong relationships with Authorized Service Partners, acting as the key liaison between Grundfos and regional partners
• Monitor service partner performance through KPIs and drive continuous improvement initiatives
• Collaborate with internal stakeholders across sales, operations, and technical teams to resolve service escalations
• Support onboarding of new service partners and ensure alignment with Grundfos standards and processes
• Track and report on service delivery metrics, identifying trends and recommending actions to optimize partner performance

What makes you a great fit

Above all, you are a proactive coordinator with strong cross-cultural communication skills, a service-oriented mindset, and the ability to manage multiple stakeholders across the APAC region. We would also imagine that you have:

• 2+ years of experience in service coordination, delivery management, or partner management roles
• Strong stakeholder management and communication skills with experience working across multiple APAC countries
• Proficiency in Microsoft Office and service management tools or CRM systems
• Bachelor's degree in Business Administration, Engineering, or a related field

It is a plus if you also:

• Experience in the pump, water technology, or industrial equipment industry
• Familiarity with SAP or similar ERP systems
• Additional language skills relevant to the APAC region   

Why you will love working here

We care! Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!

To get to know us better, follow us on LinkedIn or visit grundfos.com