Sales & Customer Support
Service Engineer
Job Description

Are you passionate about solving complex technical challenges on-site and ensuring critical water technology operates at peak performance? Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.

As our new Service Engineer, you'll be diagnosing, troubleshooting, and servicing Grundfos pump systems and water technology solutions that keep essential infrastructure running reliably for customers worldwide.

What you will be doing

As a key part of the Service Operations team, you'll create impact by delivering expert technical service and building trusted customer relationships that maximize equipment uptime and drive long-term value.

Your main responsibilities include:

  • Perform on-site installation, commissioning, and maintenance of Grundfos pump systems and related equipment
  • Diagnose and troubleshoot mechanical, electrical, and controls-related issues to minimize customer downtime
  • Provide technical guidance and recommendations to customers on system optimization and preventive maintenance
  • Document service activities, generate detailed reports, and ensure accurate records in service management systems
  • Collaborate with sales and application engineering teams to identify opportunities for upgrades and service agreements

What makes you a great fit

Above all, you're a hands-on technical problem solver with strong mechanical and electrical aptitude, excellent customer-facing communication skills, and a drive to deliver reliable solutions in the field. We'd also imagine that you are/have:

  • Technical degree or diploma in electrical, or mechatronics engineering (or equivalent field experience)
  • 3+ years of experience in field service, maintenance, or commissioning of rotating equipment such as pumps, motors, or drives
  • Strong diagnostic and troubleshooting skills across mechanical, electrical, and control systems
  • Valid driver's license and willingness to travel to customer sites regularly
  • Familiarity with Grundfos products or similar centrifugal pump technologies
  • Relevant certifications in electrical safety or industrial maintenance

Why you'll love working here

Day to day, you can look forward to:

  • Annual bonuses, health insurance and a strong focus on well-being activities.
  • Three days' additional paid leave for volunteering.
  • On-demand training and structured development programmes to support your growth.

Valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to applicable local laws and regulations.

Join Grundfos, apply today!

Information at a Glance

Job details

Workplace:  Onsite Position
Job Location:  Bangkok, Krung Thep Maha Nakhon Bangkok, Thailand
Contract Type:  Full-Time
Employment Type:  Regular

About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.

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