As an Associate Customer Sales and Support Center Application Engineer, you will apply subject matter knowledge with a limited degree of technical/business insight, work across functional areas and may work under some degree of supervision, and follow established procedures and guidelines to provide technical quotation, information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.     

Your main responsibilities:

• Evaluates complex enquiries from customers and Grundfos external sales, providing the best possible offer or solutions within the required time frame, ensuring compliance with technical and commercial specifications.
• Carry out system calculation and sizing of pump and prepare documents for project biddings such as P&ID drawing, datasheets, instrument details, and all relevant documents that effectively accomplish client objectives and user specifications.
• Prepare and submit tender submissions from qualified enquiries and ensure contractual and/or technical requirements are fulfilled.
• Coordinate with sub-contractors on pricing as per tender specifications and requirements with costing sheet and technical data
• Support in reviewing high-level tenders by team members to ensure quality submission, taking into consideration, presentation, technical offering and commercial aspects.
• Manage discounts, offers, special conditions including credit limits and pricing conditions
• Communicate with all relevant stakeholders (business development, external sales, project engineer, contract analyst etc.) of the status of enquiries and orders.
• Provides technical support as well as Pre-and-Post sales to Sales, Service and Customer service teams.
• Any other reasonable duties as requested, commensurate with the position    

Your required skills and experience include:

• Bachelor’s Degree in Engineering, Major in Mechanical or Mechatronics or Electrical or relevant fields.
• At least 2-3 years’ experience as an application engineer or project engineer in industrial application.
• SAP Customer Relationship Manager / SAP ECC / Business Warehouse           

What’s in it for you?

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.

Do you want to learn more?

If this job sounds appealing, please send your resume and cover letter by clicking “Apply”.

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We look forward to hearing from you.