Are you passionate about process standardization, data quality, and driving adoption of best practices across an international organization? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Customer Master Data Coordinator, you will be supporting the adoption, standardization, and quality of Customer Master Data processes and tools while serving as the go-to expert on local variations across the Americas region. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

This position reports to our Americas Support Manager and operates in a hybrid model from our Apodaca or Monterrey, NL facility.

Please note that relocation is not supported for this role. Qualified candidates must be legally authorized to work in Mexico without sponsorship.

What you will be doing

As a key part of the Americas Business Support team, you'll create impact by Driving data quality and process excellence that enables our sales and service teams to deliver outstanding customer experiences across the Americas.

Your main responsibilities include:

•            Serve as subject-matter expert on Customer Master Data processes, managing local exceptions, forms, and downstream integrations within the Division/Region

•            Drive adoption and understanding of CMD processes and act as second-level escalation point for Sales and CSSC frontline teams

•            Monitor and improve Customer Master Data quality in alignment with defined standards, coordinating reviews and mass-change initiatives

•            Support the Business Process Owner in documenting local process integrations, exceptions, and identifying areas for improvement

•            Identify and escalate process or tool issues while providing cross-functional support on master-data-related tasks

What makes you a great fit

Above all, you are a detail-oriented data professional with strong SAP knowledge, excellent English communication skills, and a proven ability to drive process standardization in an international matrix environment. We would also imagine that you have:

•            Degree in Business Administration, Engineering, or a related discipline

•            Strong working knowledge of SAP ERP/CRM/BW

•            In-depth understanding of Customer Master Data processes and local variations

•            Strong English communication skills (written and verbal)

•            Experience working in an international matrix organization

•            Advanced proficiency in Microsoft Office and high IT literacy

•            Experience with data quality monitoring and mass-change coordination

Why you will love working here

We care! Day to day, you can look forward to:

•            A working environment built around your needs, with flexible hours, home working opportunities and parental support.

•            Annual bonuses, health insurance and a strong focus on well-being activities.

•            Three days' additional paid leave for volunteering in your community.

•            Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people.

Please be advised that ONLY resumes submitted in English will be considered during the screening process for the role. All applicants are required to submit their application in English to ensure efficient review of all qualifications and experiences relevant to the position. We appreciate your cooperation and would like to thank you for considering a career at Grundfos.

We look forward to hearing from you.