Aftermarket Sales Engineer

Hybrid - Kuala Lumpur

Are you interested to work as an Aftermarket Sales Engineer?  You will manage the aftersales market for the Commercial Building Service (CBS) sector in Malaysia, in alignment with the company's strategies and policies.

What is the Job all about?

As an Aftermarket Sales Engineer, you will be responsible for aftermarket sales revenue and profit within the assigned area.

This role will be directly reporting to the Senior Regional Sales Manager Aftermarket, CBS APAC and will be based in Malaysia.

Your main responsibilities:

• Maintain mutually beneficial relationships with customers
• Develop service product offerings and ensure customer requirements are fulfilled and issues resolved through appropriate follow-ups. 
• Propose the aftermarket sales budget for the assigned areas, and executive plans to achieve outlined targets.
• Maintain customer data, including visit dates, planned arrangements for after-sales service, relevant figures, aftermarket sales turnover, sales opportunities and quotation status updates.
• Advice customers on spare parts, kit components, repair and maintenance, preventive maintenance, system solutions, applications, product operations, features, specifications and technical issues.
• Work closely with Service Specialist for on-site troubleshooting
• Source and identify new opportunities, prospects, and potential customers to increase aftermarket sales.

  Your background:

• Minimum 3 years of relevant experience in aftermarket sales
• Bachelor’s degree in mechanical /electrical engineering or related field
• Good knowledge and prior experience in energy consumption/saving preferred

• Good command in verbal and written English
• Hunting mindset: Demonstrate a strong drive to seek out and secure new business opportunities
• Self-starter & team player: Able to contribute through personal initiative, as well as collaborate when needed
• Adaptable: Flexible to adjust to changing business environments and demands
• Capacity for Learning: Demonstrate ability to acquire new knowledge and skills
• Good communicator: Possess excellence verbal and written communication abilities to interact effectively with customers and team members
• Avid problem-solver: Demonstrates strong analytical and problem-solving abilities to address customer issues.           

What’s in it for you?

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.

• Development opportunities in an international environment
• People- and value-focused organization culture
• Social- team and sport events
• Training opportunities

Do you want to learn more?

If this job sounds appealing, please send your resume and cover letter by clicking “Apply”.

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We look forward to hearing from you.